Best Service Excellence

To win this category you will need to demonstrate how the customer sits at the heart of your business. What strategies have you adopted to provide customers with a superlative service?

The Merton Best Business Awards recognises and promotes excellence, innovation and best practice in the borough. We want to see evidence of this through your online application, specifically relating to customer service.

We’d love to hear your story – so make sure you ‘paint a picture’ of your business or organisation and include some key performance indicators, facts, figures, case studies and testimonials.

We really want to see your passion in your application, so make it captivating, remembering to keep within the word limits and to focus your entry on the key points where your arguments are the strongest.

The judges are looking for something that attracts their attention, be bold and demonstrate your passion and don’t be afraid to be visual. Judges welcome relevant photos and marketing materials too. 

To be eligible for this award, your business start date must be before 1st January 2017, and employ less than 250 employees.

If you have any questions, please do not hesitate to contact the awards team on 020 8944 5501 or email awards@mertonchamber.co.uk.

Sponsored by: Qudo

Events and Key Dates

Check out our events and key dates page for updates closer to the 2020 Merton Best Business Awards as we host a number of special events and share key dates such as, entry deadline and when finalists are announced.

2019 Highlights

The red carpet was rolled out for the seventh Merton Best Business Awards and it was yet again another outstanding night celebrating the top businesses and entrepreneurs in the borough.  View the highlights of the Gala Awards Night at the All England Lawn Tennis Club here.